In the world of courier, processes and efficiencies are vital, and partnering with a courier supplier that can manage their operation effectively is a wise move. Not only does this approach help ensure a reliable service, it also offers stability and quality of service on which you can grow your business.
Herewith some of the key IT components that put BEX at the cutting edge of courier IT and that enable us to meet our customers varied requirements.
BEX has a team of local inhouse developers working full time on core components, no outsourcing to external businesses or foreign countries.
This gives us complete control of the code and development of system components. Our I.T couldn't be in safer hands...
Having developed our IT courier systems internally, we are able to leverage this position to meet the exact demands and requirements of our customers
Jonathan Davis, BEX IT Director
BEX Extracts and transfers a number of automated reports to our customers each day. These reports allow our customers to keep their fingers on the pulse of their distributions. We work closely with our customers so as to tailor their reports so that they remain effective by providing valuable and meaningful information that is delivered automatically to the relevant staff.
This powerful reporting engine caters for a host of reporting needs. Some of the features that we offer are:
Delivery and package routing information is fed realtime into our courier systems watchful eye. This platform brings a number of benefits both to the customer and ourselves here at BEX.
Our IT software is developed with the customer in mind. Additional features include the ability for us to customise the courier logic. We are able to tailor make the delivery process to suit the clients needs, such as the delivery on clients documentation. With our system, we support, and encourage customisations to add value to the client's operation.
Additionally to this, the system is designed for integrations. It is a modular system design geared towards rapid development and quick turnaround times for code releases and updates. Offering API tools and interfaces that cater for a host of customer needs, i.e. quoting, tracking, reporting.